Knowledge base on AI visibility for knowledge-based small businesses: how ChatGPT and other AI assistants choose which companies to name, and what you can do about it.
Between yes and the first appointment sits a week of mess at most companies. How to automate that chain without it turning cold.
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•6 min
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The knowledge your business runs on is written down nowhere: it sits in people's heads and only comes out when someone asks for it. Why writing it down fails, and which form does work.
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•8 min
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If you're already running on AFAS or Exact, you already have the heaviest layer in place and your supplier is building AI into it themselves. When a separate layer alongside it does add something, and when you're better off buying nothing.
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•8 min
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The eight concerns entrepreneurs have just before they sign, and what a sound answer to each of them contains. At the bottom is the checklist in seven questions.
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•8 min
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This article describes the build model up to summer 2026; the classes and amounts no longer apply. A system carries no public price and only proceeds by invitation.
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•9 min
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Your CRM, mailbox, calendar and phone all work fine, and none of them knows what the others have done. That makes you the integration, and you don't see that leak because nothing ever really goes wrong.
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•5 min
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Yes, a workbook or checklist is exactly the kind of work a system is good at. Why most AI-made lead magnets still don't work, and what it costs with us.
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•5 min
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Claude, from Anthropic, and yes, that can change. What you need to know is which part of your system moves with you in a switch and which part gets rebuilt.
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•5 min
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Your data stays yours, in accounts under your own name. But information does pass through third-party cloud services, and anyone who says nothing leaves your business is telling you something other than the truth.
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•5 min
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We can't know that, and nobody who promises it upfront knows it either. What you do get is the calculation you can work out yourself, with the places where it usually goes wrong.
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•6 min
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Start with the work that comes up most often and that only you do. First the place, then the tool; do it the other way round and you end up with a pile of subscriptions nobody uses.
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•6 min
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If it keeps running when you're out for two weeks, you have a business; if it grinds to a halt, you have a job with more risk and fewer holiday days. Four ways to work out whether this applies to you, plus when it's not a problem.
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•6 min
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